Do We Really Need Robots Making Our Sandwiches? Artificial Intelligence. AI. The grand digital savior of the 21st century. It’s the superhero swooping in to rescue us from the horrors of mundane tasks like setting alarms, ordering groceries, and—heaven forbid—actually thinking for ourselves. But hold up a minute! Do we really need AI for everything? […]
Chatbots. Happily still relevant Chatbots – or “conversational agents” – are software platforms that mimic written or spoken human speech for the purposes of simulating a conversation or interaction with a real person. There are two primary ways chatbots are offered to visitors: via web-based applications or standalone apps (i.e. SMS). Today, chatbots are used
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